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Case Study Retail

Case study: How Carrefour is using Spectro:o Digital Signage to improve in-store visual communication

By August 4, 2020December 22nd, 2022No Comments

Spectro:o is revolutionizing the digital signage solutions in Romania.

Big players from the retail industry choose to promote product information and the latest promotions to customers in a dynamic/digital way. One such player is Carrefour Romania.

Carrefour is the second-largest retailer in the world and the leading retailer in Europe. Carrefour Romania has 300+ stores. They needed a solution to improve the in-store customer communication and trusted Spectro:o to deliver an innovative digital signage solution.

The Challenge

The Digital Media department needed a flexible solution to improve in-store visual communication and customer experience. The stores used a network of existing TV screens and different manual communication methods. Just to make a simple change for their in-store promotions, the staff faced time-consuming processes.

It all began when the Carrefour Group decided to adopt digital transformation across their stores. The ah-ha moment for making the switch to a digital signage solution was when the best product on the Romanian market, Spectro:o Digital Signage, fitted perfectly to their needs. The rest is history.

The Solution

The top three reasons why Carrefour Romania chose Spectro:o digital signage solution were:

  • user friendly and easy to integrate with existing screens spread throughout the entire network
  • efficient internal communication through optimized processes, one click away
  • team readiness to respond to the needs

Spectro:o unified all their in-store communication processes under one single digital signage solution. The switch was implemented in 35+ hypermarkets and counting.

The Result

After integrating our digital signage solution, the visual communication process was highly optimized: less worries about the technical effort, more time and resources to invest in new and creative content strategies.

Carrefour Corbeanca store- opening day

Quick and easy updates for in-store prices & promotions

Carrefour Digital Signage Solution in numbers

35

Stores

500

Screens

1000

Spectro:o Players

The simplicity with which the platform can be used, the possibility of development according to the client’s requirements, the people behind the technical solution. Process optimization in Carrefour stores – time and quality are gained in customer communication,

George Năstase,Digital Project Manager, Carrefour Romania.

We integrate digital signage solutions in business operations to secure a competitive advantage for our customers. We nurture long term partnerships by maintaining a cutting-edge, easy-to-manage platform capable of responding to changing market needs, says Marius Pătroi, General Manager Spectro:o.

We made the impossible, possible: our solution was able to respond to all in-store visual communication requests. Spectro:o and Carrefour built together the future of digital signage in retail for the Romanian market.

Carrefour Romania was delighted how well integrating Spectro:o digital signage solution can work for their brand and business. All they needed was the right solution and technology to be able to work smart & add value.

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From attention to revenue with Spectro:o

Spectro:o drives all the visual communication efforts in your organization, with both your customers and employees. Unlimited number of screens and locations.